STR 581 Capstone Final Examination, Part One
1. Because practical
considerations make job tryouts for all candidates infeasible, it is necessary
to __________ the relative level of job performance for each candidate on the
basis of available information.
- predict
- accept
- assign
- abandon
2. Some studies
indicate the best approach for transformational change may have the chief
executive officer create an atmosphere for change
- but let others decide how to
initiate change
- and begin establishing a
vision
- but carefully set limits for
the program
- and establish a reward system
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Examination, Part One
3. Which of the
following is a desirable strategy for managers aiming to reduce the negative
consequences of rumors?
- Initiating disciplinary action
against the employee who started the rumor
- Encouraging employees to
communicate their concerns and suggestions
- Creating a more informal
communication environment at the workplace
- Refusing to comment on issues
that appear to be controversial and unfair
4. A project can be
segmented into which of the following?
- Work
packages
- Success
markers
- Sub-jobs
- Events
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5. Which of the
following is an element that addresses elimination of waste under lean
production?
- Group plant loading
technology
- Minimized run
times
- Production ahead of
demand
- Kanban production control
system
6. The Civil Rights
Act of 1991 offered what for victims of unintentional
discrimination?
- race
norming
- adverse
impact
- affirmative
action
- monetary damages and jury
trials
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7. Active listening
requires:
- summarizing all areas of the
performance-interview feedback discussion.
- verbal communications
only
- summarizing only the areas of
agreement
- interruptions to get your point
across
8. Which of the
following is ISO 14000 primarily concerned
with?
- Time management
- Quality
management
- Environmental
management
- Continuous improvement management
9. Training that
results in ______ is costly because of the cost of training (which proved to be
useless) and the cost of hampered performance.
- negative transfer of
training
- applicability of
training
- reinforcement of
training
- simulation of training
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10. As a university
student, your institution’s social principles and practices reflect on you, as
a stakeholder, in the organization. Therefore, it is your right to question how
these practices should be evaluated in relation to the social issues that the
school is addressing. If your university provides job-share programs, builds a
day-care facility, and only uses recycled paper, it could be said to be
________.
- fulfilling its social
obligation
- socially image
conscious
- socially responsive
- socially aware
11. According to the
job characteristics model, autonomy is defined as the degree to which
- a job requires completion of a
whole and identifiable piece of work
- a job has an impact on the
lives or work of other
people
- a job generates direct and
clear information about
performance
- a job provides the worker
freedom, independence, and discretion
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12. Which of the
following is considered a major process flow
structure?
- Lean
Manufacturing
- Project
- Lead
Time
- Fabrication
13. An example of
control criteria that can be used in any situation is
________.
- employee
satisfaction
- average time to process
paperwork
- client requests completed per
hour
- number of calls taken per day
14. What can
affirmative action assist organizations in achieving that diversity initiatives
cannot?
- Maximizing
creativity
- Maximizing workforce
commitment
- Correcting specific problems of
the past
- Increased productivity
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15. Adoration of a
charismatic leader by followers can lead to
- greater understanding of the
company
mission
- difficulty in developing a
successor
- a competitive work
environment
- limiting suggestions of fixes
and improvements
16. Which of the
following is considered an organizational blueprint, which prescribes the
quantity and time frame for when each end product will be
assembled?
- WBS (Work Breakdown
Structure)
- MRP (Material Requirements
Plan)
- ERP (Enterprise Resource
Planning)
- MPS (Master Production
Schedule)
17. In performing a
SWOT analysis, which of the following would be considered as a
threat?
- Lack of a strategic
plan
- Competitors
- Recognized brand
- Increased product demand
18. When an employee
volunteers to run a canned food drive, this is an example
of
- employee
happiness
- employee
productivity
- organizational citizenship
behavior
- job satisfaction
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Examination, Part One
19. Conflicts can be
resolved by withdrawing from them or suppressing them. This conflict-management
technique is known as ________.
- compromising
- forcing
- accommodating
- avoiding
20. Sam Meyers manages
a telemarketing call center. He has 20 employees working for him who are
displeased with the way he yells and threatens to terminate them for what they
see as small issues. Which kind of power is Sam using to get the job
done?
- Reward
power
- Referent
power
- Coercive
power
- Legitimate power
21. In _____, workers
have been fired for refusing to quit smoking, for living with someone without
being married, drinking a competitor’s product, motorcycling, and other legal
activities outside of work.
- invasion of privacy
- lifestyle
discrimination
- defamation
- constructive discharge
22. Mary arrives at
her new job. Before she can begin actually doing the work, she must complete a
series of activities including role playing and virtual reality
interactions. What type of training method does Mary’s new employer
use?
- Simulation
- Information
presentation
- On-the-job training
- Organizational development
23. Which of the
following is one of Dr. Eli Goldratt's rules of production scheduling for
optimized production technology?
- Utilization and activation of a
resource are not the same.
- If you lose an hour at a
bottleneck it is better than making scrap.
- An hour saved at a bottleneck
operation does not increase the process
flow.
- Do not allow bottlenecks to
govern the flow of the line.
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24. Deming’s PDCA
(plan, do, check, and act) cycle underlies what inherent Six Sigma
principle?
- Standard deviation
- Project
management
- Control
charting
- Continuous improvement
25.________ refers to
an individual’s belief that he or she is capable of performing a task.
- Emotional
contagion
- Self-determination
- Self-efficacy
- Affect intensity
26.____________ is the
biggest hurdle to overcome in a pay-for-performance plan.
- Inflation
- Merit-pay increases
- Salary cap performance
level
- Compensation equation
27. In order to make
their firm a learning organization, managers
should
- avoid the use of
cross-functional teams
- penalize
mistakes
- reinforce interdependence and
reduce boundaries
- increase the degree of
departmentalization
28. During the
implementation of a project, which of the following should be the primary focus
of a consulting firm?
- People management skills
- Application of the learning
curve theory
- The correct project software
- Tools and materials
availability
29. The concept that
some leadership attributes will work in some situations but not in others can
be described by the
- leadership effectiveness
theory
- behavioral
theory
- contingency theory
- tactical theory
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Examination, Part One
30. Which of the
following statements is true with regard to the effectiveness of
tactics?
- All tactics are equally
effective with regard to upward
influence.
- Individuals from collectivist
cultures are typically more likely to use soft tactics that reflect
personal
power.
- Soft tactics are less effective
than hard tactics when used individually
- The combination of a soft
tactic with reasonable persuasion is more effective than a combination of
two hard tactics.
About Author
This article
covers the topic for the University Of Phoenix STR 581 Final Exam Capstone one.
The author is working in the field of education from last 5 years. This article
covers the basic of STR 581 Final Exam Assignment Capstone one from
UOP. Other topics in the class are as follows:
STR 581 Week 1
Ethics Reflection Paper
STR 581 Week 1
Knowledge Check (Latest)
STR 581 Week 1
Complete
STR 581 Week 2
Research Proposal
STR 581 Week 2
Learning Team Activity
STR 581 Week 2
Knowledge Check (Latest)
STR 581 Week 3
External and Internal Environmental Analysis
STR 581 Week 3
Learning Team Peer Evaluation
STR 581 Week 3
Knowledge Check (Latest)
STR 581 Week 3
Complete
STR 581 Week 2
Complete
STR 581 Week 4
Strategic Choice and Evaluation
STR 581 Week 4
Learning Team Peer Evaluation
STR 581 Week 4
Knowledge Check (Latest)
STR 581 Week 4
Complete
STR 581 Week 5
Implementation Strategic Controls and Contingency Plans
STR 581 Week 5
Learning Team Peer Evaluation
STR 581 Week 5
Knowledge Check (Latest)
STR 581 Week 5
Complete
STR 581 Week 6
Strategic Plan and Presentation
STR 581 Week 6
Complete
STR 581 Week 2
Capstone Final Examination, Part One
STR 581 Week 4
Capstone Final Examination, Part Two
STR 581 Week 6
Capstone Final Examination, Part Three
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