MGT 521 Final Exam
1. ________ is defined as a business firm’s intention, beyond
its legal and economic obligations, to do the right things and act in ways that
are good for society.
- Social
screening
- Social
responsibility
- Social
obligation
- Values-based
management
2. The balanced scorecard measures organizational performance
against previously established standards. Which of the four functions of
management relates most closely to setting these
standards?
- Controlling
- Leading
- Organizing
- Planning
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3. Budgets can be used as tools within which two functions of
management?
- Controlling
and organizing
- Planning
and leading
- Controlling
and planning
- Organizing
and leading
4. Indira Patel has been working in her organization’s computer
security department for the past 10 years. If another employee follows Indira’s
recommendations in a given situation, based on her expertise in computer
security, which source of power is Indira using?
- Legitimate
power
- Coercive
power
- Expert
power
- Referent
power
5. If Carol Reece is a charismatic leader, which of the
following characteristics is she most likely to
possess?
- An
external locus of control
- A
sensitivity to environmental constraints and follower needs
- A strong
need to be in
control
- A fear of
taking risks
6. According to the Ohio State studies, which of the following
dimensions of leader behavior refers to the extent to which a leader is likely
to define and structure his or her role and the roles of group members to meet
goals?
- Consideration
structure
- Intelligence
structure
- Initiating
structure
- Psychological
structure
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7. On Monday, Jim’s Taco Shop identified a problem with tainted
ground beef that was used to make tacos and nacho platters for its lunch
customers. If the staff at Jim’s did not identify the problem until after the
lunch rush, what type of control would this
demonstrate?
- Feedforward
control
- Concurrent
control
- Proactive
control
- Feedback
control
8. The ________ determines the number of levels and managers in
an organization.
- chain of
command
- span of
control
- unity of
command
- delegation
of authority
9. During benchmarking, an organization can compare its
processes and products to competitors in its own industry and to noncompetitors
outside the industry. What is a main benefit of comparing a firm’s performance
against an organization it does not consider a competitor?
- A
noncompetitor may allow an organization to see its practices more readily
than a competitor in the same
industry.
- A
noncompetitor may be the world leader in a specific process or practice,
and an organization can learn from
it.
- A noncompetitor
may be easier to find and benchmark, because the top firms in the world
are so
diverse.
- There is
no benefit to benchmarking a firm against a noncompetitor.
10. If a manager rationalizes that he or she does not have time
to investigate the source of a problem and instead resorts to putting out
fires, the manager is missing the use of
________.
- bureaucratic
control
- basic
corrective
action
- concurrent
control
- immediate
corrective action
11. Which leadership theory is derived from the belief that a
leader’s job is to remove pitfalls and roadblocks so followers can achieve
their work
goals?
- Contingency
theory
- Fiedler’s
theory
- Leader
participation model
- Path-goal
theory
12. A company that wants to distinguish itself from the
competition in the marketplace is most likely using which of the following
strategies?
- Functional
strategy
- Focus
strategy
- Differentiation
strategy
- Generic
strategy
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13. When a manager makes use of a SWOT analysis, one of his or
her objectives is
to
- set
specific short-term performance standards for each
department
- formulate appropriate
strategies to exploit strengths, protect against threats, and correct
weaknesses
- evaluate
the desirability of issuing stocks or bonds in the current financial
climate
- identify
the best employees to fill each position in the organization
14. What can be said about a manager who believes she worked
hard and met her organization’s productivity goals despite unfavorable
conditions?
- She has an
external locus of control.
- She has a
high ego strength.
- She has an
internal locus of control.
- She has a
low ego strength.
15. Which of the following is a characteristic of a matrix
organization?
- It is free
of internal and external
boundaries.
- It has
formal departments to which employees return after completing a project
- It
conforms to the unity of command
principle.
- It has a
single chain of command for functional managers to report to.
16. Which of the following is a characteristic of an organic
organization?
- Narrow
span of controls
- High
specialization
- Cross-functional
teams
- Rigid
departmentalization
17. Conflicts can be resolved by satisfying one’s own needs at
the expense of others. This conflict- management technique is known as
________.
- forcing
- avoiding
- collaborating
- compromising
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18. When planning for unexpected events, a company is using
which of the following techniques?
- Contingency
planning
- Benchmarking
- Financial
forecasting
- SWOT
analysis
19. Melvin manages a team of 10 employees, including Jane and
Jared. Jared is leaving the organization to find a job as a manager in
another field. Meanwhile, due to performance issues, Melvin terminates Jane’s
employment with the company. Both of these are examples of what type of
employee behavior?
- Job
satisfaction
- Employee
productivity
- Absenteeism
- Turnover
20. Searching for new ideas beyond an organization’s boundaries
and allowing changes to easily transfer inward and outward is known as
________.
- open
innovation
- strategic
partnering
- knowledge
management
- organizational
osmosis
21. Which business practice would likely encourage ethical
behavior?
- Intense
competition for valued rewards
- Cultural
values for obedience to authority
- Strong
emphasis on individual productivity
- Strong
emphasis on leading by example
22. Why are feedforward controls more rarely implemented as compared
to other types of controls?
- Feedforward
controls result in wasted time and money.
- Feedforward
controls require managers to interact directly with
employees.
- Feedforward
controls are time-consuming for managers because they must continually
monitor
progress.
- Feedforward
controls require timely and accurate information that is hard to obtain.
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23. Which of the following statements is true about group
decision making?
- It
generates more complete information and knowledge.
- It is most
suitable for matters that must be critically
evaluated.
- It
prevents any one minority from dominating or influencing the final
decision.
- It takes
less time to reach a solution than it would an individual.
24. In the ________ approach of going green, organizations
respond to the environmental preferences of
customers.
- activist
- legal
- market
- stakeholder
25. Thomas often annoys his coworkers with his talkativeness and
assertive personality. According to the Big Five Model of personality, Thomas
would be described as high in the trait of
________.
- openness
to experience
- extraversion
- agreeableness
- conscientiousness
26. If a firm wanted to identify how much money was being made
for each sale of a given product (above and beyond the costs associated with
making that product), what type of ratio would it use?
- Liquidity
ratios
- Activity
ratios
- Profitability
ratios
- Leverage
ratios
27. It is crucial to determine an acceptable _____ during the
comparing step in the control
process.
- written
report
- measure of
organizational performance
- ideal
standard
- range of
variation
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28. An organization’s ________ goals are official statements of
what an organization says its goals are.
- real
- stated
- synthetic
- implicit
29. Kelly is interviewing candidates to fill a vacancy on her
team. One candidate has a degree from a prestigious university, and Kelly is
impressed. In speaking with her fellow members of the interview panel, however,
Kelly finds that no one else enjoyed the interview with the candidate, finding
her to be pompous, aggressive, and self-serving. In her focus on only the
candidate’s education, Kelly may have fallen victim to
_______.
- stereotyping
- the halo
effect
- assumed
similarity
- selectivity
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30. Which of the following stages is when the group structure is
in place and accepted by the group members?
- Norming
- Storming
- Performing
- Adjourning
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UOP. Other topics in the class are as follows:
MGT 521 Week 1
DQ 1 (With 3 Responses)
MGT 521 Week 1
DQ 2 (With 3 Responses)
MGT 521 Week 1
DQ 3 (With 3 Responses)
MGT 521 Week 1
DQ 4 (With 3 Responses)
MGT 521 Week 1
Personal Professional Development Plan Activity
MGT 521 Week 1
Summary (With 3 Responses)
MGT 521 Week 1
Complete
MGT 521 Week 2
DQ 1 (With 3 Responses)
MGT 521 Week 2
DQ 2 (With 3 Responses)
MGT 521 Week 2
DQ 3 (With 3 Responses)
MGT 521 Week 2
DQ 4 (With 3 Responses)
MGT 521 Week 2
Functional Areas of Business Paper
MGT 521 Week 2
Personal Professional Development Plan Activity Part 3
MGT 521 Week 2
Quiz or Knowledge Check (Latest)
MGT 521 Week 2
Summary
MGT 521 Week 2
Complete
MGT 521 Week 3
DQ 1 (With 3 Responses)
MGT 521 Week 3
DQ 2 (With 3 Responses)
MGT 521 Week 3
DQ 3 (With 3 Responses)
MGT 521 Week 3
DQ 4 (With 3 Responses)
MGT 521 Week 3
Organizational Planning
MGT 521 Week 3
Personal Professional Development Plan Activity Part 4
MGT 521 Week 3
Quiz or Knowledge Check (Latest)
MGT 521 Week 3
Summary (With 3 Responses)
MGT 521 Week 3
Complete
MGT 521 Week 4
DQ 1 (With 3 Responses)
MGT 521 Week 4
DQ 3 (With 3 Responses)
MGT 521 Week 4
DQ 4 (With 3 Responses)
MGT 521 Week 4
Organizing Work
MGT 521 Week 4
Quiz or Knowledge Check (Latest)
MGT 521 Week 4
Summary (With 3 Responses)
MGT 521 Week 4
Complete
MGT 521 Week 5
DQ 1 (With 3 Responses)
MGT 521 Week 5
DQ 2 (With 3 Responses)
MGT 521 Week 5
DQ 3 (With 3 Responses)
MGT 521 Week 5
DQ 4 (With 3 Responses)
MGT 521 Week 5
Team Leadership
MGT 521 Week 5
Summary (With 2 Responses)
MGT 521 Week 5
Quiz or Knowledge Check (Latest)
MGT 521 Week 5
Complete
MGT 521 Week 6
Personal Professional Development Plan
MGT 521 Week 6
Planning and Measuring Performance
MGT 521 Week 6
Quiz or Knowledge Check (Latest)
MGT 521 Week 6
Complete
MGT 521 Week 6
Final Exam
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